Changing your Express Checkout information is simple. Just click on Your Account button. You will be asked to log in with your user name and password. All of your information will appear on one page. Just find the information you want to edit and fill in the new information. When you are finished, click on the update button and your new information will be stored for future use.
Is my transaction secure?
At BroadwayNewYork.com you can be assured that all your personal and account information is secure. We employ the latest 128-bit encryption technology in all parts of our site that require you to provide personal or account information.
Privacy Policy
At BroadwayNewYork.com we value our customers and their privacy. All personal
information is only used to ensure efficient processing of your order. Our staff uses
this information for contacting and identifying customers and their needs.
Upon your registration to our mailing list we will send to you, via e-mail,
our current specials and featured items. At any time, you may subscribe or
unsubscribe from our e-mail list.
How To Place An Order
Placing an order with BroadwayNewYork.com is easy and safe. Merely locate the item(s) you wish to purchase from any one or more of our shopping areas. When the desired product is found, click on the ÎAdd to Cartâ button associated with the item.
The contents of your shopping basket will be displayed. If multiple quantities of the same item are desired, you may change the number of items from the default of one (1) to the appropriate number. Click on the "UPDATE" button and the total cost for the items will be calculated and displayed appropriately. You may continue, or you may go to checkout by clicking on "CHECKOUT" on the bottom of the basket page.
Each time subsequent items are selected for purchase, by clicking on the "Add to
Cart" button, this shopping basket page will appear to reveal the total contents
and price. Click "CHECKOUT" to proceed with your purchase, and verify that the
items and quantities are on your order.
Contact BroadwayNewYork.com
You may contact us for help with tech support questions at:
(US only toll free) 800-223-1320 Monday through Friday (est.) 9-5. For help with tech support or with orders already placed
please e-mail
orders@BroadwayNewYork.com.
Ask April
Close Out Prices
Close Out Prices are given to items low in inventory or items no longer available. Once these items are sold out, the item will no longer be available and will no longer appear on our site.
Price Guarantee
Prices are guaranteed at the time of purchase only. Once the order has been processed, prices are guaranteed, no changes will be made to merchandise prices.
Shipping Estimates
All orders are sent via FedEx ONLY. Shipping charges are automatically calculated when placing an order. All orders take up to two (2) business days to be processed and shipped. When the order has been shipped an email with the FedEx tracking number is sent.
Shipping cost may vary depending upon the area and state, and the weight of the
product. A one (1) pound minimum is required. No deliveries are made on weekends or legal holidays. We ONLY ship within the 50 United States. We DO NOT except INTERNATIONAL billing addresses. Shipments are subject to stock availability.
Cancellation & Return Policy
·
Once an order has been processed, we’re
unable to cancel or make alterations.
·
30
days from the date of
purchase for all returns, defective
or damaged in shipment products.
·
No returns or Exchanges
for books, scripts, sheet music, or musical scores.
·
No Returns or Exchanges if your
purchase was made redeeming a Gift Certificate.
·
If you ordered an item and no longer want
the item, you may return the item within
30 days of
the purchase date. A credit for the item/items ONLY will be applied to the
account. Customer will pay ALL shipping and handling charges. Items
returned MUST be in re-sellable condition.
·
For a replacement item, a new
order MUST be placed with our web site.
·
No
Exchanges for different size or color
·
All CD’s or Karaoke products may only be
returned for credit when in original unopened packaging.
·
If you were sent an item different
from what was ordered or you were
sent an item damaged in shipment, the replacement will be for identical
items only. (Color/size). You may send the item to us via US Postal service. A
credit of up to $5.00 will be applied to the account order was placed under. The
replacement item will be re-shipped to you.
·
If the item sent back for replacement is
no longer available, a credit will be applied for the item plus that item’s
shipping and handling charges.
Send item along with a copy of the packing
slip to:
